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Modem Support
You'll find all you need to know about the modem on this page. A downloadable driver for all supported versions of Windows can also be found at the bottom of this page.
Modem FAQs
Q. How do I de-install the modem ?
A. On the CD is a file named Ptuninst.exe, run this file by double-clicking its icon and it will remove all traces of the modem.
Q. How do I set the modem for Speakerphone ?
A. The speakerphone mode supported by this modem requires the use of Microsoft Netmeeting (included in Windows operating systems) or similar software. With a mic and speakers (or a headset) connected to your PC’s sound card, it allows you to hold conversations over the internet with similarly equipped PC users around the world, for the cost of a local call.
Q. Windows didn’t detect my modem , can I install it manually ?
A. No, if Windows does not automatically detect the modem it’s not possible to do it manually (even from ‘Add New Hardware’). The suggested course of action is to de-install the modem (see above) and re-install it in a different PCI slot in the PC.
Q. Is this a software modem ?
A. Yes, this modem uses your PC processor to handle all its functions. For this reason it needs a 300MMX cpu as the minimum.
Q. My ISP is not V.92, how do I make the modem use V.90 ?
A. Just use the modem as-is, it will negotiate with your ISP’s modem to find the best service that both modems can support.
Q, How do I update the modem driver ?
A. In Modem Properties, there will be an Update Driver button, click on it and direct the wizard to the CD or to the downloaded files containing the driver and follow the prompts.
Q. Who is PCTEL ?
A . This is the name of the company which manufactures the chips used on this modem. PCTEL also provide the drivers for the modem. This modem is also called a PCTEL HSP56 MicroModem PCI. You may find additional information on the PCTEL website at www.pctel.com.
Q. My modem only has a single socket on its rear panel, what do I lose ?
A . For use in the UK, there is no difference between one or two sockets on the rear panel. Whichever modem you have, the ‘line’ connection must be made to the LINE socket
Modem Drivers
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Windows Versions
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View Installation Guide (MS WORD DOC)
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Installation Guide (plain text,
zipped)
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Download file size (zipped)
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Driver
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Windows-95, -98
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coming soon
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Coming soon
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1.08Mb
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Download
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Windows-Me
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Coming soon
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Coming soon
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841Kb
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Download
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Windows-2000 & XP
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Coming soon
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Coming soon
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879Kb
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Download
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The above driver does not have a Microsoft ‘Digital Signature’, but is a fully functional driver which has been tested extensively by Modular Technology.
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